Frequently Asked Questions


About DASH

Q: What is DASH?
A: DASH — short for design, accessories, style, and home — is a luxury destination for home furnishings, décor, and accessories. We curate timeless pieces that embody sophistication, comfort, and style, helping you create spaces that feel both refined and inviting.

Q: Where is DASH located?
A: DASH has two showrooms designed to inspire your living spaces, located in Jacksonville, Florida near the St. Johns Town Center — but just far enough away to avoid the traffic. DASH Home Living is located at 10550 Deerwood Park Blvd, Building 200, Suite 220, Jacksonville, Florida, 32256, and DASH Outdoor Living is located at 10550 Deerwood Park Blvd, Building 400, Suite 480, Jacksonville, Florida, 32256. We welcome you to explore both destinations, each thoughtfully curated to reflect the art of elegant living.

Q: Is an appointment required?
A: No appointment is necessary. Our showrooms are open to the public, and we are also proud to serve the design trade.

Shopping & Orders

Q: Do you offer online shopping?
A: Yes — we will soon be offering online shopping. Our team is thoughtfully curating and building a digital showroom so you can experience the elegance of DASH from the comfort of your home.

Q: Do you offer design consultations?
A: Absolutely. Our design specialists are available to guide you, whether you are refreshing a single room or envisioning an entire home. We tailor our recommendations to your lifestyle and aesthetic, ensuring each selection feels purposeful and harmonious.

Q: Can I place custom orders?
A: Yes. Many of our furnishings can be customized in size, finish, or fabric. These bespoke options allow you to bring a truly personal touch to your home.

Shipping & Delivery

Q: Do you offer delivery?
A: Yes. We are working toward offering our own in-house white-glove delivery service to ensure every piece is handled with the utmost care.

Q: Do you provide local delivery or pickup?
A: Absolutely. We currently offer local delivery as well as complimentary in-store pickup for your convenience.

Q: Do you ship nationwide?
A: Yes. We can ship anywhere within the continental United States, allowing you to enjoy the elegance of DASH wherever you call home.

Returns & Exchanges

Q: What is your return policy?
A: We want every piece you select to feel perfect for your home. Most in-stock items may be returned within 7 days of receipt in their original condition. Please note that custom and final-sale items are not eligible for return.

Q: How do I begin a return?
A: Simply reach out to our team at info@dashhomeliving.com or call us at (904) 776-9674 with your order details, and we will provide personalized assistance.

Store & Customer Support

Q: What are your showroom hours?
A: We welcome you Monday through Saturday, 10 AM – 5 PM. We are closed on Sundays to allow our team time for rest and inspiration.

Q: How may I contact DASH?
A: You may connect with us by phone at (904) 776-9674, via email at info@dashhomeliving.com, or through our website’s contact form. Our team is delighted to assist you.

Q: Do you offer gift cards?
A: Yes. DASH gift cards — available in both digital and physical form — make the perfect gesture for housewarmings, weddings, or any occasion where elegance is to be shared.

Contact us.

info@dashhomeliving.com
(904) 776-9674

10550 Deerwood Park Blvd, Bldg 200, Ste 220
Jacksonville, Florida, 32256